Guarantee terms

1Who we are

Set to Succeed is run by Saf and Lennie. You can contact us at settosucceed90@gmail.com.

2What the guarantee promises

1. The promise. If you meet every condition in section 4 and have not earned your first online income by the end of your guarantee period, we will give you extended mentoring free of charge until you do.
2. First online income means any payment of any amount (salary, base pay, commission or bonus) received from a remote sales role, such as appointment setting or closing, that you secured while on the programme.
3. Guarantee period means the 90 days starting on the date you get access to the programme.
4. Extended mentoring means continued access to weekly 1-1 calls, the appointment setting modules and resources, the AI practice tool, weekly job offers and the community. Elite members' access to the 1% Club can also continue during extended mentoring.
5. Extended mentoring starts the day after your guarantee period ends and continues until you earn your first online income, as long as you keep meeting the conditions in section 4 throughout.

3What the guarantee does not promise

We do not guarantee any particular level of income, a specific job, or that you will replace your current salary. Results depend on your own effort, skills, availability and the job market. Any results shown on our website or social media belong to individual members and are not typical or promised outcomes. The guarantee is not a refund guarantee.

4What you need to do to qualify

During your guarantee period you must:

1. Pay in full and on time. Your programme fee, or every instalment of a payment plan, must be paid when due.
2. Complete all tasks throughout the 12 weeks of the roadmap by the end of your guarantee period, including every module, task and milestone set for each stage. You are not eligible for the guarantee unless the full roadmap is complete.
3. Attend your weekly 1-1 calls. Miss no more than 2 without giving us at least 24 hours' notice.
4. Apply for roles. Apply to at least 10 suitable roles each week from the job offers we share or that you find yourself, and keep a record of them in the tracker we provide.
5. Practise. Complete at least 5 practice sessions per week with the AI practice tool.
6. Take part in the community. Check in on Discord at least weekly and post your weekly progress update in the community channel.
7. Act on feedback. Make reasonable changes to your outreach and applications that your mentor recommends.
8. Accept reasonable offers. Do not turn down a suitable remote sales role offered to you without a good reason that you share with your mentor.
9. Stay respectful and follow our community rules and code of conduct.

We keep records of attendance, module progress and check-ins, and you can ask to see your record at any time.

5How to claim

1. Email settosucceed90@gmail.com with the subject "90-Day Guarantee Claim" within 14 days after your guarantee period ends.
2. Include your name, the date you started and your application tracker.
3. We will review your record and reply within 10 working days.
4. If you qualify, extended mentoring starts straight away. If you don't, we will tell you which condition was not met and why.

6When the guarantee does not apply

The guarantee will not apply, or will end, if:

• you have not met the conditions in section 4;
• you have already earned your first online income (including during extended mentoring);
• you pause, cancel or are removed from the programme, or a payment is reversed or charged back;
• you break our community rules, share our paid materials or login details, or misrepresent your activity or results;
• you joined through a free, discounted or trial offer that we told you did not include the guarantee.

If you pause the programme with our written agreement for reasons like illness, your guarantee period will be extended by the length of the pause.

7Your legal rights

This guarantee is in addition to your legal rights and does not affect them. Under the Consumer Rights Act 2015 our services must be provided with reasonable care and skill and as described.

If you bought online or by phone, you normally have 14 days to cancel under the Consumer Contracts Regulations 2013. If you ask us to start within those 14 days and then cancel, we may deduct an amount for the services already provided. For advice, visit Citizens Advice.

8Other terms

The guarantee is personal to you and cannot be transferred. We may update these terms for new members, but the version in force on the date you started applies to you. These terms are governed by the law of England and Wales, and if you live elsewhere in the UK you can also bring proceedings in your local courts.

9Changes

We may update these terms. The latest version will always be on this page.